How we collect information about you:

When you register with Synvivobio.com, you will be asked to provide basic contact information such as your name, organization, address, phone number, and email address.

The Synvivobio.com website maintains a log of IP addresses, browser types and certain other information for system administration purposes. Information that is captured measures the number of visitors to each section of the site and to improve the value of the information available on the web site. While a user’s session may be tracked in some cases, we do not link sessions or IP addresses to any personally identifiable information.

The Synvivobio.com website also uses “cookies” to enhance your Site visit. A cookie is information either temporarily or permanently stored in a file on your computer. You can set your browser to reject cookies, but that may limit your use of some convenience features at this Site.

To protect your privacy, be sure to close your browser completely after you have finished using a web site that uses cookies. If you are concerned about the potential use of information gathered from your computer by cookies, you can check the options available on your internet browser for “cookies”.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Synvivobio.com website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

How we use information about you:

Synvivobio.com uses information collected by clickstream data collection and cookies to store your preferences, improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve the Site. Where you provide registration information, cookies can also be used to identify you when you log onto the Site or portions of the Site.

Except as otherwise stated, Synvivo may use information it collects from you and others to respond to your request, improve the content, services, and products that Synvivo provides, customize Synvivobio.com to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Synvivo reserves the right to make full use of information that is not in personally identifiable form.

From time to time, Synvivo uses contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information. If you order products or services via our Site, Synvivo may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). Synvivo may also contact Site visitors via e-mail regarding their account status and about changes to any relevant agreements or policies.

How information may be disclosed and how it is protected:

Synvivo does not provide the personally identifiable information you supply to us to outside mailing lists. Synvivo may share information about you with affiliates, successors, and agents/representatives (for example, consultants), which are required to treat the information in accordance with this Privacy Policy.

Synvivo takes reasonable steps online and offline to safeguard the information you provide to us. For example, all web pages transmitting personal or financial information are encrypted from your client PC to our servers using the standard known as SSL (Secure Sockets Layer).

Because no system is 100% secure or error-free despite taking commercially reasonable steps, Synvivo and its affiliates do not promise, and you should not expect, that information you provide to Synvivo shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.

Unsubscribing from email lists:

If you do not wish to receive certain communications from Synvivo, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications are necessary for the administration of your account, required by law, or necessary to protect our rights.

Other web sites:

Synvivobio.com includes links to information contained on web sites maintained by other organizations. If you access information by a link to another website, you are now subject to the privacy policy and other terms and conditions of use of the website containing that document. Since we do not control these websites, we encourage you to review the privacy policies posted on these third-party sites. Synvivo disclaims any responsibility for the policies, procedures or practices followed by other, non-Synvivo websites.

If you have any questions about the rights and restrictions above, please use the contact forms, phone numbers and/or email addresses listed on our Contact page.